makmak24 FAQ — Answers for Malaysian Players

The minimum deposit at makmak24 is RM50 for every payment method — whether via Touch 'n Go eWallet, DuitNow, FPX Online Banking or cryptocurrencies such as USDT, BTC or ETH. There is no difference in minimum limits between these methods. Make sure your balance is sufficient before starting a transaction so your deposit is processed without any issues.

makmak24 does not impose any additional charges on the platform's side for deposit transactions. However, your e-wallet provider or bank may have their own fees depending on your account type or daily limits. Check with your bank or e-wallet app beforehand if you are unsure about any deductions that may be applied on their end.

Log in to your makmak24 account, then select the "Deposit" menu and choose FPX Online Banking. Enter the amount you wish to deposit (minimum RM50), select your bank such as Maybank, CIMB, Public Bank or any other supported FPX bank, then follow the verification steps in your banking app. Funds will be credited to your makmak24 account as soon as the transaction is confirmed by the system.

If the deposit has already been deducted from your bank account or e-wallet but your makmak24 account balance has not been updated after a few minutes, please take a screenshot of your transaction slip or proof of payment. Contact the makmak24 support team via live chat or email with that proof. Pending deposit cases are usually resolved quickly once proof is submitted.

Yes, makmak24 supports deposits via USDT, BTC and ETH. Select the crypto option in the Deposit section, copy the wallet address provided and send the desired amount from your crypto wallet. The exchange rate applied will be based on the market price at the time the transaction is made. The minimum deposit remains the same at RM50 in equivalent value.

Visit the makmak24 registration page and fill in the required details: username, password, email and your mobile phone number. You must be 21 years of age or above — this is the minimum age requirement set by the platform. Once your account is activated, you can make your first deposit and claim the welcome bonus.

A few common reasons for login issues: browser settings blocking cookies, an incompatible VPN connection, or an account that has been temporarily locked for security reasons. Try logging in using incognito mode or a different browser. If the problem persists, contact makmak24 customer support via live chat for a prompt check.

Click the "Forgot password?" link on the makmak24 login page. Enter your registered email address and you will receive a password reset link. Also check your spam or promotions folder if the email does not appear in your inbox. Once your new password is set, log in again and make sure you store it somewhere safe.

Yes, your makmak24 account can be accessed from any device including mobile phones, tablets or laptops using your username and password. If the system detects a login from a new device, you may be asked to complete an additional verification step via email or SMS as a security measure. This is a standard safeguard to keep your account secure.

No, each player is only allowed to have one account at makmak24. Registering multiple accounts using the same or different details is not allowed and may result in all related accounts being suspended. If you are having trouble with an existing account, contact makmak24 customer support for help — do not create a new account.

To close your account, contact the makmak24 support team via live chat or email and state your account closure request in writing. Make sure you have withdrawn all remaining funds before submitting the request. A closed account cannot be accessed again. If you are considering closure due to excessive gambling, we encourage you to visit our Responsible Gambling page first.

makmak24 offers a welcome bonus of 100% on your first deposit up to RM500. For example, if you deposit RM100, you will receive a RM100 bonus bringing your total balance to RM200. If you deposit RM1,200, the bonus credited is RM500 (the maximum), bringing your balance to RM1,700. Wagering requirements must be met before any bonus funds can be withdrawn.

The wagering requirement is 10x the bonus amount received. Simple example: deposit RM100 → bonus RM100 → you need to wager RM1,000 (RM100 × 10) before the bonus funds can be withdrawn. For players who receive the maximum bonus of RM500: RM500 × 10 = RM5,000 must be wagered. Your original deposit amount is not included in the wagering requirement calculation.

In general, wagers from slot games, live casino and crash games at makmak24 count towards meeting the bonus wagering requirement. Certain game types or sports bets may count at a different rate or be excluded entirely. We recommend reading the Terms & Conditions related to the bonus for a full list of games that count in full.

No. The welcome bonus can only be claimed once per player — on your first deposit. It cannot be claimed again after it has been used or if a new account is opened. After using this bonus, players can continue to enjoy other promotional offers available at makmak24 from time to time.

Yes, in most cases you can contact makmak24 customer support to request cancellation of the bonus before any wagering has been done. However, once you start using the bonus balance to play, cancellation may no longer be possible. If you do not wish to receive the bonus, state this before completing your first deposit.

Yes, makmak24 provides betting markets for Malaysia Super League matches throughout the active season. You can bet on match winners, total goals, Asian handicap and many more markets. Beyond the Malaysia Super League, the platform also covers major international leagues such as the EPL, La Liga and Bundesliga, making it a suitable choice for both local and international football fans.

Yes, badminton is among the sports supported in the makmak24 sports betting section. Players can follow and bet on major badminton tournaments including matches involving Malaysian players at the international level. Available markets include match winners, set handicap and total points subject to match availability.

Malay Odds is the format commonly used in the Malaysian market — a positive value shows the profit for every RM1 wagered, while a negative value shows the amount that needs to be wagered to win RM1. Decimal Odds are more universal and display the total return (including stake) for every RM1 wagered. At makmak24, you can switch the odds format to your preference in your account settings.

Mix parlay lets you combine several betting selections from different matches on a single ticket. All selections must win for the mix parlay ticket to pay out — any one incorrect result will void the entire ticket. The potential payout multiplier is higher compared to a single bet, but the risk is also greater. At makmak24, select multiple matches, add them to your bet slip and choose the "Parlay" or "Accumulator" option before confirming your bet.

Bet results are typically settled shortly after a match ends and the official result is confirmed. Winnings are automatically credited to your makmak24 account balance. For live bets (placed while a match is in progress), settlement happens faster. If there is any dispute over a result, contact customer support for a manual review.

Yes, the English Premier League (EPL) is one of the most popular leagues at makmak24. Markets for EPL matches open a few days before each round and cover a wide range of options — 1X2, Asian handicap, over/under goals, first goalscorer and more. All EPL matches throughout the active season are available for betting, including live betting options while the match is in progress.